Privacy Policy
Last updated: January 15, 2026
At Drakonesimx (hereinafter, "the Company"), located at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, with tax ID (RFC) DKX190315QR7, we are committed to protecting the privacy and personal data of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines published in the Official Gazette of the Federation.
1. Data controller
Drakonesimx, S.A. de C.V., registered in the Public Registry of Commerce under Commercial Folio No. 2019-CDMX-487251, is responsible for the processing of your personal data. For any matter related to the protection of your data, you may contact us via email at privacidad@drakonesimx.com or by phone at +52 (55) 4172-8936, Monday through Friday from 9:00 AM to 6:00 PM (CST).
2. Personal data we collect
Through our website and contact forms, we collect the following personal data: full name, email address, and the content of messages you send us. This data is provided directly by you when completing our contact forms or communicating with us by email. We do not collect sensitive personal data, such as ethnic origin, health status, genetic information, religious beliefs, union membership, political opinions, or sexual preference.
3. Purposes of data processing
Your personal data will be used for the following primary purposes: (a) to attend to and follow up on your information and consulting requests; (b) to provide you with the financial advisory and educational services you request; (c) to maintain communication with you regarding contracted services. Secondary purposes include: (d) sending you information about our services, publications, and events, unless you express your opposition; (e) conducting internal statistical analyses to improve our services; (f) complying with applicable legal and regulatory obligations.
4. Data transfers
Drakonesimx does not transfer your personal data to national or international third parties, except in the following cases provided by law: (a) when the transfer is necessary by virtue of a contract entered into or to be entered into in the interest of the data subject; (b) when necessary for the maintenance or fulfillment of a legal relationship; (c) when necessary for the protection of a public interest; (d) when the data subject's consent is obtained.
5. ARCO rights
You have the right to Access your personal data, Rectify them when they are inaccurate or incomplete, Cancel them when you consider they are not required for any of the stated purposes, or Oppose their processing for specific purposes. To exercise any of these rights, you must submit a written request to our Data Protection Department at privacidad@drakonesimx.com, indicating: full name, a clear description of the data for which you wish to exercise any ARCO rights, and any documents that facilitate the location of your data. The response period is 20 business days from receipt of your request.
6. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to improve your browsing experience. Cookies are text files stored on your device when you visit our site. We use necessary cookies for site functionality, analytical cookies to understand how the site is used, and marketing cookies to personalize content. You can manage your cookie preferences at any time through our cookie configuration panel accessible from the information banner or from the Cookie Policy section.
7. Security measures
Drakonesimx has implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include: data encryption in transit using SSL/TLS protocol, restricted access to personal data only to authorized personnel, periodic security audits, and security incident response protocols.
8. Changes to this privacy notice
We reserve the right to update this privacy notice at any time to reflect changes in our information practices or applicable legislation. Changes will be available on our website at https://drakonesimx.com. We recommend that you periodically review this document to stay informed about how we protect your data.
9. Competent authority
If you believe that your right to the protection of personal data has been violated, you may file the corresponding complaint with the National Institute of Transparency, Access to Information and Personal Data Protection (INAI). For more information, visit www.inai.org.mx or call 800 835 4324.